Pathways to value

For CFO, COO, CHRO, CIO, Asset Owner, Facilities Managers, Workplace Designers, Tenants

Organisations with two of the biggest line items on their balance sheet, people and buildings, are always looking for ways to optimise the operational costs and get the best out of a happy and engaged workforce. Yet, these same organisations often miss opportunities to leverage and correlate a lot of their proprietary corporate and operational data to their advantage.

The nexus of both people and buildings is the workplace (both physical and virtual, supported by a range of technologies and data. Organisations typically do not make large investments randomly and demonstrating return on investment is critical considering all of the competitive, market, talent and economic pressures of today. This isn’t going to change in the future.

So this leads to executive teams thinking (often in siloed, departmental fashion) - ‘How do you know what data-driven workplaces capabilities are possible?’ ‘What data do we have already to make that possible?’, and ‘How do we create brand differentiation and virtual and physical workplaces that our workforce want to come to and do their best work?’.

The value of occupancy-driven value with your workplace

From our experience, the best starting point that we help organisations with is to implement a simple equation that yields big gains.

Occupancy + Automation = Better Experience, Better Workplace Performance and Building Efficiency.

Often the simplest and easiest way to start is tracking your workplace occupancy with your existing Wifi, access control systems (and sensors if you have them) and we integrate this time-series and real-time data with space mapping to determine utilisation and behavioural trends, control of HVAC, lightings, room AV etc). These insights, we integrate with trigger logic for more intelligent operation of assets, extending into additional workplace workflows, interfaces for occupants, facility managers and visitors.

But, an organisation’s journey to superior value does not end there, that’s why our approach is designed so that you can choose how you expand and adapt your capabilities over time. We use our ‘Value Pathway Framework’ to frame and scope projects focussed on the most value use cases to execute in certain sequences that will yield the most value in the shortest time for the organisation.

nex-icon Value Pathway Framework

This approach is not uncommon to see in more agile software delivery programs replacing traditional multi-year digital transformation programs. These traditional programs typically require very large capital expenditure over extended periods of time (usually 18 - 24 months or longer) before any tangible benefits can be realised and the program has a much longer run rate to financially and viably break even.

Conversly, our project pathway approach focussed on delivering tangible value in weeks, with the aim to create tangile ROI that can help to self-fund future use cases and value-based capabilities that the organisation wants to implement. The benefit profile is very different with break even periods often less than 6 months, compared to 3 year timeframes of traditional programs. Our approach has the added benefit of putting data-driven capabilities into production environments quicker so we and the organisation can establish operational baselines that can be controlled and adapted based on real-world data from workplace environment, the building itself and the occupant behavioural trends and insights. This is a far more advantageous ‘benchmark’ to have control of, than the typical review against external benchmarks which are only guidance at best but do not account for the uniqueness of your own environment, building configuration, use of the space. This is a clear distinction from enterprise SaaS software implementations and integration the ‘success’ of which often relies on the standardisation of the software, processes and ‘black box’ licencing and support models that are not suited to the complexities of advanced building and workplace capabilities that organisations need.

A critical first step on your journey is to understand and determine what capabilities are suitable for your organisation, align that with your strategic goals and objectives and define a structured (but not exhaustive) pathway to start the journey. nex~icon helps you shape the future journey you want and can help you implement data-driven workplace capabilities fast.